COVID-19: Guidance and School Letters

15 May 2020 – Please see here for Essex Local Authority Communication to Parents


The Department for Education (DFE) has issued the following guidance to schools:



The DFE helpline is available to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

  • Phone: 0800 046 8687
  • Email:
  • Opening hours: 8am to 6pm (Monday to Friday)

The Government has published guidance for schools and other educational settings in providing advice for pupils, students, staff and parents about the novel coronavirus, COVID-19. The following link will take you to that advice:

Schools and parents should refer to the latest information and advice from the Department of Health and Social Care and Public Health England to get the most up to date guidance from Government. people-with-confirmed-or-possible-coronavirus-covid-19-infection


Exam and Ofqual advice

The latest updates from Ofqual can be found here: